Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
Ive had this exact problem and is why im here. I cant get any support on the phone or app. Been calling for a week and just sit on hold for eternity. I have a deadline to get these trade in phones back to them but cant get any information from T Mobile on how to return them?
