Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
Sounds like you're talking about the Get an iPhone on Us promo. There's a couple things that need to be met in order to get the deal. You'll need to be activating a new line of service, have the device paid off, and the device needs to be in good condition.
