Forum Discussion
T-Mobile cancelled order for no reason (and took away my old Samsung phone)
I placed an iPhone 14 Pro order on T-Mobile website. the order was placed since T-Mobile offered 1,000 trade-in credit. The old Samsung phone has been accepted by Asurion? Assurant? (which is T-Mobil...
Cali Cat wrote:Also for others reading this thread, it's best to keep your trade in phone until after you receive the new phone. This will allow you to cancel if you change your mind. Once your trade in phone gets shipped to TMO's 3rd party, it can never be returned.
Good point!
just to let anyone who's reading this post know: I don't want to cancel order. Just want T-Mobile to honor the deal.
