Forum Discussion
dkrieb
Hace 2 añosRoaming Rookie
Trade in value of my iPhone misrepresented
I was promised a $1000 trade in for my iPhone 12 for an iPhone Pro Max 15 if I upgraded to the G55 Plus plan. Now as it turned out I'll have to pay 660 over the next 24 months.. The problem is that y...
LosG
Hace 11 mesesRoaming Rookie
We had the exact same situation with trade-in. We were told that I would pay maybe $100 more for IPhone 15 Pro with trade-in of 13 Pro and that my husband would pay nothing for an IPhone 15 with trade in of IPhone 13. Much to our surprise, we were allowed a very nominal trade-in and I was told that I would owe almost $700 for the phone and that he would owe close to $500. The bill reflects this. I feel it was bait and switch. This trade up every two years is not how it was represented to us in the sales spiel. Very unhappy with the deception.
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