Forum Discussion

Network Novice

7 months ago

Failed payment - double charge

I had a payment arrangement set up to my bank. It failed. I paid with my credit card. Two days later T-Mobile tried again on my bank. It went through. I now have made TWO payments, but T-Mobile only credits me for one.

What is the best way to address this?

facturación

Servicio al Cliente

t-mobile

1 Reply

syaoran
Transmission Titan
7 months ago
Payments can take a few days to post to your account. Both payments, if completed, will show on your account after a 3 to 5 business days.

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What is the best way to address this?

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Payments can take a few days to post to your account. Both payments, if completed, will show on your account after a 3 to 5 business days.

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