Forum Discussion

rabarry's avatar
rabarry
Newbie Caller
Hace 8 meses

Precio Fijo

On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone.  What happened to ...
  • wireproof's avatar
    wireproof
    Hace 8 meses
    desertangel wrote:
    rigatoni wrote:

    Everyone should open up a complaint with the FCC. It will take 5 minutes or less.

    Do you have the link to FCC complaint option?

    https://consumercomplaints.fcc.gov/hc/en-us

wireproof's avatar
wireproof
Transmission Trainee
Hace 8 meses
desertangel wrote:
gjc_tmhi wrote:

Per their T&Cs, prices locks are to stay in place so you as you remain a customer in good standing...

 

If you are on a price-lock guaranteed Rate Plan, we will not increase your monthly recurring Service charge (“Recurring Charge”) for the period that applies to your Rate Plan, or if no specific period applies, for as long as you continuously remain a customer in good standing on a qualifying Rate Plan. If you switch plans, the price-lock guarantee for your new Rate Plan will apply (if there is one). La garantía de precio fijo está limitada a tus Cargos Recurrentes y no incluye, por ejemplo, funciones adicionales, impuestos, recargos, o cargos, por funciones o Dispositivo adicionales.

What is "T&Cs"-terms and conditions? Do you have a link for the above so the rest of us can use it? Otherwise, it's just something some guy said. 😉

For the T-Mobile ONE Plans, this is the page they promised to not raise rates (yes, it’s been backed up in case T-Mobile removes it): https://www.t-mobile.com/news/press/un-carrier-next and this is the back up link for when this page is eventually removed: https://web.archive.org/web/20240522124949/https://www.t-mobile.com/news/press/un-carrier-next