Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
Senior_Citizen wrote:Sent this to the FCC Complaint site. We need to swamp them with complaints. ---- Signed up with T-Mobile in 2018. This was their 55+ plan which was $30/line, locked in for life. They absolutely stated "FOR LIFE". Now they are going to institute a price increase. We can no longer access our account information. I have attempted to get into my "Account Details" and keep getting "We Got Our Wires Crossed' error message. It looks like T-Mobile has locked us out of our accounts. Please help us. There have to be hundreds of thousands, maybe millions, of senior citizens that will be getting hit with increased fees per line. They are committing fraud by not honoring the price lock.
I fully agree, when I was complaining I made sure to let the rep know I was NOT upset at them, but at T-Mobile themselves and to put pressure on their bosses. I've been in the rep's shoes before, with multiple companies. But we still need to force T-Mobile to make it right even if it means getting the FCC involved.
