Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
If you get one of those JD Power & Associates surveys this year, be sure to fill it out and accurately describe your customer service experience.
There are some of us who had the deal before the language about just paying off your last month was part of the deal. There was language in the T&C's specifically prohibiting them from raising the price or even ***unilaterally changing the terms*** , but they seem to just want everyone to forget that.
Best thing to do is take them to arbitration over it and make them explain it. And of course file complaints with FTC, FCC, BBB and local PUC.
It’s such a blatant disregard for the plain language that I wonder if a judge (or small claims courts) would consider the contract breached and throw out the arbitration clause also.
