Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
I'm sure T-Mobile's reasons are all based on making more money, however the issue people in this community forum are upset with is T-Mobile breaking a promise they made to us, and that is simply wrong. Most companies that discontinue a product (for what ever reason) will grandfather customers, or offer them a comparable product at the same or reduced cost to reward their patronage.
With out overstating this situation, T-Mobile has clearly lost their integrity by violating their promise to us, and that's just wrong at so many levels. They made a conscious decision to tell Senior Citizens (Magenta 55+ customers) tough luck, get lost, and don't let the door hit you on the way out. Everyone impacted should fight back by Filing formal complaints (BBB, FCC FTC).
