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Tkongo's avatar
Tkongo
Roaming Rookie
Hace 10 meses

Cannot pay my prepaid balance

My prepaid bill is due on the 6th of every month. I habe been trying to make a payment since the 4th. My phone has now been disconnected for 2 days. I have tried paying online, by phone and in a stor...
  • gramps28's avatar
    Hace 10 meses

    That is strange. Try contacting support using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.