Forum Discussion
Is there a way to retrieve my prepaid balance?
Hello folks
I ordered something that seems to be plan refill before I get a new sim card. And all the agents I've met say they can't technically help me find my old balance. I finally got connected to a prepaid department person, but she couldn't help. Is there a solution?
Try using messenger on one of Tmobile's social media platforms like Facebook or Twitter. They're a higher tier of support.
Try using messenger on one of Tmobile's social media platforms like Facebook or Twitter. They're a higher tier of support.
