Forum Discussion

Lihime's avatar
Lihime
Newbie Caller
Hace 3 meses

Is there a way to retrieve my prepaid balance?

Hello folks  I ordered something that seems to be plan refill before I get a new sim card. And all the agents I've met say they can't technically help me find my old balance. I finally got connect...
  • gramps28's avatar
    Hace 3 meses

    Try using messenger on one of Tmobile's social media platforms like Facebook or Twitter. They're a higher tier of support.