Forum Discussion
"Moving Forward" mode to view next month's bill
I just received 5 texts from t mobile talking about promotional discounts. 1 said I qualified; 4 said I didn't. I call customer care, and the agent said my bill was going down, and I could view...
Being able to predict what next month's bill would be really reassuring. There are things that can change like app or call charges that could change the bill, so it could still make things a little confusing.
The app may not show you next month's bill, but it does show a lot of useful information including what promotions and discounts are on each line. Once the line or device is enrolled in the promotion, you should be able to see it on the Manage tab in the app. Try going to Manage, then view bill, and then scroll down a little to select View plan details or view equipment details. it should break the charges and discounts down by phone number, making it super easy to find what you are looking for.
If you want to get someone to fully review your account and confirm which promotions you are enrolled in, you could reach out to our T-Force team by sending a direct message on one of the social media platforms linked at the bottom of this page.
I hope this helps you find those discounts you are looking for 😁
