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SourCustomerNo1
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Joined 2 years ago
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BILLING ISSUES EVERY SINLE MONTH
I have had nothing but problems with you guys messing up my bill since T-Mobile took over my Sprint bill. For some reason you cannot figure out how to apply the monthly credit to my son's cell phone line for the trade in credit that was started when I was still billed through Sprint. Each and every month I am promised it is fixed and yet each and every bill the credit is still missing. Please figure out how to fix this. I know you can because you fixed it on other lines on my account without much issue. I have another issue that you guys created when you applied a credit to the wrong line eliminating an ongoing credit I should have been getting as well even though once again I Was told "dont worry the credit will still show up on the bill each month." So let's please stop lying to the customer and actually fix things.Solved1.4KViews2likes13Comentarios