Forum Discussion
How to get receipt/bill for prepaid T Mobile payment ?
Hi, I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment...
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
gramps28 wrote:...
If you have a prepaid account your phone number is your account number and you can find the Tmobile billing address in the link below.
According 2 the page u referenced the acct# is “T-Mobile account number, which can be located on the Account tab in the T-Mobile app, in your account online, or on your paper bill”.
I actually used that account number 2 make a payment from my bank acct.
It’s been 6 calendar days since then and I still don’t c the payment posted 2 my balance.
Can I somehow send an email w/proof of payment 2 some1? Is there an email? Because i tried 2 call them 1s and after 10 min waiting on the phone i had 2 hang up.
