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nskmda
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Re: How to get receipt/bill for prepaid T Mobile payment ?
BTS123 wrote: I see. Worth to call their CS. It's the phone number. But you need to ues that to register an account onhttps://account.t-mobile.com/. Nah…I tried the 'phone number' as an 'account number'. The payment got lost completely. And Idomeancompletely. Because it showed up as 'payment completed' in my bank system but then it never showed upanywhere in the TM system and it took about 5 angry calls (about 30 min each) from a customer to get them post that amount to my balance. When I tried 'online account number' (which appears top-right on my account page) then the payment kind of 'bounced'. It still never showed up in the TM system but got 'refunded' by them (apparently the number which is shorterthan 10 digits doesn't match any phone numbers) and returned to my bank.104Visto0likes0ComentariosRe: How to get receipt/bill for prepaid T Mobile payment ?
Looks like I'm a bit late in the game. Maybe on the initial activation package purchase you can download that document. But for me it's too late. I don't see any downloads. Just out of curiosity. The 'account number' which you see on the document, what is it? Is it your phone number or your 'online account number' (shown on the top right of the page when you access the TM website)? Since neither of those numbers worked for me when I tried to pay my bill from via mybank 'bill pay' system, I guess you either see another 'account number' or you don't even use this kind of feature from your bank.80Visto0likes0ComentariosT-Mobile connect data speed
Does anybody know if my prepaid T-Mobile Connect plan supposed to have reasonable 5G speeds? If it is then y am I only getting measly 3Mbps? Is it because my signal only 2-3 bars and I need 2 b in a different location? Or is it because prepaid users get de-prioritized?103Visto0likes0ComentariosRe: How to get receipt/bill for prepaid T Mobile payment ?
gramps28 wrote: If you have a prepaid account your phone number is your account number and you can find the Tmobile billing address in the link below. https://www.t-mobile.com/support/account/pay-your-bill Just for whoever is interested. Looks like for prepaid accounts bill payments don't work from your bank. Period. I tried twice (used my prepaid account #, used my phone #) and in both cases my transfer was "lost" (never got posted to my TM account). So, the only option is 2 use TM web site and your card info (which will be compromised next time TM system is compromised).51Visto0likes0ComentariosRe: How to get receipt/bill for prepaid T Mobile payment ?
gramps28 wrote: ... If you have a prepaid account your phone number is your account number and you can find the Tmobile billing address in the link below. https://www.t-mobile.com/support/account/pay-your-bill According 2 the page u referenced the acct# is "T-Mobile account number, which can be located on the Account tab in the T-Mobile app, in your account online, or on your paper bill". I actually used that account number 2 make a payment from my bank acct. It's been 6 calendar days since then and I still don't c the payment posted 2 my balance. Can I somehow send an email w/proof of payment 2 some1? Is there an email? Because i tried 2 call them 1sand after 10 min waiting on the phone i had 2 hang up.41Visto0likes0ComentariosMoney transfer lost?
I made a transfer from my bank account. I have a proof of payment. It was made on Dec 22nd(my billing period starts on 26th). On 25th I still didn't c the balance so I had to make a 1-time payment. On 27th I still don't c the balance. What's happening? Is there an email to send my 'proof of payment' from my bank to TM?55Visto0likes1ComentarioRe: How to get receipt/bill for prepaid T Mobile payment ?
gramps28 wrote: If you want detailed billing it's not available for prepaid plans. What do u consider a 'detailed' billing? I only need 2 pieces: my account# + TM address (which they use 4 billing purposes). I don't need ANYTHING else. I don't even care about amount paid. Those r the only pieces needed by my bank 2 set up payee information.50Visto0likes0ComentariosRe: How to get receipt/bill for prepaid T Mobile payment ?
gramps28 wrote: That's why they can keep the rates cheap. Honestly, this is <censored> argument if it's coming from TM… The info IS in their system. There IS an account # and there IS a merchant's address on that payment I make via their web site (it's required by the payment processor). They still pay a fee 2 the payment processor (even tho they charge me some other <censored> fees). Y not make it SIMPLER for customers AND CHEAPER for everybody, because my bank doesn't charge neither myself nor the recipient for the payment transactions made from my checking acct?82Visto0likes0ComentariosRe: How to get receipt/bill for prepaid T Mobile payment ?
Rajesh Pai wrote: for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt. Do you mean I can actually get the receipt at a store? My point was about paying from my bank (using account number from the bill) instead of putting my CC# in @ the TM site (where it can be stolen or something).79Visto0likes0Comentarios