Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
Go ahead and file a complain with the FCC - for "Breach of Contract", "Bait & Switch", "Fraud" and "Senior Abuse / Discrimination". Remember that "United We Stand, Divided We Fall"
I did and I just got a letter from T-Mobile - copy of their reply to the FCC. Lots of blah, blah, blah but they don't mention anything that the rate plan was geared to the 55+ group. I will be sending my reply to T-Mobile's letter to the FCC. You can send it to DRO@FCC.com - include Case # that you get when the FCC replies to your complaint.
