Forum Discussion
can i change when my bill is due
Am I allowed to change when my internet bill is due? It's due on the 26th of each month. Could I have it changed to the 1st of each month and If I can change it will I have to pay for the month of October today?
Thanks for the info syaoran!
You can request a bill date change. A few things you might run into if you request one, is a pro-rated bill for either the extended or shortened time of the bill after the change. You will also want to have the billing date a couple.of days after the day you are thinking, jist in case you ever need an extra day or two for unforseen things.
To request a change of billing date, you will need to contact Customer Care at 611 or reach out to T-Mobile via DM on Facebook or Twitter to request it.
To add on you can only request a bill change once.
i’m done with t-mobile
I wanted to change my bill due date and it says to dial 611, guess what you cannot get past the virtual assistant no matter what you tell it, keeps wanting to give me my bill total.
It’s not hard to do. Literally just say “operator” or “request bill change”
You can also reach out to T-Mobile by sending them a DM on Facebook or Twitter/X. Payments do start processing a couple of business days before the autopay date, so take that into consideration when requesting a new billing date. The extra time on the one billing cycle, if extending out the billing date, will have some prorated charges for the extra time in between the old billing date and the new one.
