Forum Discussion
WARNING: DO NOT TRUST T-MOBILE ON WARRANTY PHONES
Since switching to T-Mobile from Verizon, we have had issues with my wife's phone not receiving calls or text. After calling multiple times and working with Customer Support, she was told that the p...
The saga continues...my wife called back in and spoke to a rep and was told that the information that I was given this morning was incorrect and that the investigations have not been completed, but they will open another investigation. The only information that have is that the package was scanned in. Why was a lied to? Ugh… this is so frustrating. Apparently, T-Mobile needs to make a visit to their 3rd party partner, or better yet, find a new one.
