Forum Discussion
When T-Mobile are you going to the right thing for your customers who are victims of Bait and Switch?
In May of this year I traded my late wife’s Galaxy S8 for a new S23… my S8 was having battery and overheating issues and I was just going to switch to my late wife’s S8 that I had as an extra phone i...
Well I need to update the status of my problem… The T-Mobile store manager came through for me and T-Mobile gave me a $400 credit to make me whole for the value of the new phone! Thank you Carlos! Sometimes good things do happen! I stayed civil though the whole process and had a positive result.
