Forum Discussion
Alaska Coverage
I am going to Alaska and would like to know more about the coverage. I already checked the coverage map and it indicated that there is "partner coverage". I also read that the partner coverage is...
Hola @leahrenae76
Do you have a regular monthly account (postpaid) or are you prepaid?
Do you know where all you'll be yet?
Roaming in Alaska will be on either GCI or AT&T.
When you're on GCI, it's treated like you're on T-Mobile's network from a bucket. In the places where you might see AT&T, texting/calling is just like normal (included in your plan if you've got a normal postpaid account). For data roaming, you can check out Preguntas frecuentes sobre roaming nacional de datos to see how much data you might have available. We have a great roaming deal with GCI, AT&T isn't quite as generous.
As for coverage, I drove from Canada across through Fairbanks, down to Anchorage and the peninsula below, then back out to Canada. Coverage is generally pretty good. Obviously it's Alaska so there's a lot of nature but if you've looked at the places on the coverage map and it shows service then you should be at least able to call and text. I was chatting (both carrierS), texting (both carriers) and even streaming music/videos (on GCI) throughout my trip.
Hola David,
i am currently in Alaska. I have with me an IPhone 7 plus and a OnePlus 5, both with tmobile Pre-pay sims. Both claim to be connected to GCI with 3G connectivity, neither deliver mobile internet. Spoken with tmo support and they can't solve the problem. Seen others in these forum with similar issues. As I am on vacation I do not want to spend hours online or on the phone to tmo support - so in the end I went into town and bought an AT&T pre-paid sim for $30 which works like a dream. Of course only works if your phone is unlocked.
not the first time tmo has let me down when roaming in exotic places. I would strongly recommend if mobile internet is important to you in far flung parts like Alaska or North Dakota choosing an alternative supplier.
David
