Forum Discussion
Tombile SIM not working in India!
I have a tmobile sim card which I am currently using on an Iphone X. I am not Getting any reception since last 2 weeks. No network bars available. - Contacted customer care and made some netwo...
Hmm.
It sounds like there may need to be a ticket filed. While it's true we're often very very limited as to what we can do with a foreign network, if it is something from our side, a ticket is the only way to identify that.
If anyone has the opportunity, I would suggest reaching out to T-Force on FB or Twitter (links in my signature) and see if they can file a ticket!
-Lauren
Yash,
I'm presently in India and have Global 1+ added to my account - I arrived in Delhi on 03apr19 and then traveled on 04apr19 to Indore (MP Circle).
I have been served by iDEA in Delhi and now iDEA MP here in Indore with excellent service quality but ZERO DATA...
I can set my s10+ to 3g/lte only and access the UMTS network if I do that - but in auto mode i am stuck on GSM - both scenarios are ZERO DATA...
The thing is - from the time I arrived until this morning 07apr19 I HAD DATA without issue - where-ever I was... I've been staying at the same hotel all week and served by the same sites but the data just STOPPED 100% this morning...
T-Mobile's Script Cards for troubleshooting are intended for the technically challenged types and are insanely annoying to repeat over and over again - especially because it should be readily apparent that it is a provisioning issue somewhere and not a hardware issue... Especially seeing as I provided proof of how many different radios I have connected to in both GSM and UMTS and have no data on any of them regardless of by better than -80dBm RX levels and good quality indicators - but alas - they just keep repeating the same nonsense about APN's, phone issues, site issues, setting the #RON# command - turning on and off mobile data and roaming data - not to mention manually selecting the operator - ALL TO NO POINT as after 5hrs of repeating the same steps over an over again - IT STILL DOESN'T WORK - WORSE is they have opened two tickets for it but by the time they even look at either ticket - I'll be leaving India - just like what happened when the same issue happened with my s8 when I was in the Bahamas two months back... NO RESOLUTION...
I might suggest that it would seem once I reached about 500mb of data iDEA just cut me off & blocked data entirely... (ohh btw - T-Mo people don't know that iDEA is actually Vodafone - so if they try to tell you that iDEA isn't their roaming partner (3 people did for me) just ignore them and tell them "Yeah - right - iI meant t's Vodafone"...
Not sure if I mentioned or not - but Voice and SMS Texting works without issue...
Also, attempted to register to the other 2 main operators here (Jio & Airtel) and both operators refuse registration - only iDEA will allow you to register and make calls / sms texts...
If you or anyone else resolve this issue - please mention me on here so I can find out - I may be coming back for another 2wk stint in a month so it would be great to know how they (T-Mo) fixes this issue (or if they do)...
¡Gracias!
Chris (2loki4u)
