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Sunflower82
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Joined 2 months ago
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Re: Poor Customer Service
Agreed, there is a better solution out there!! This is like being in an abusive business relationship! I cannot with T-Mobile one more season!! They are doing nothing towards customer retention, NOT ONE THING and worse; the poor or rather, non existent customer service makes it intolerable. To top it all off, on the rare occasions an actual T-Mobile employee has graced me with their presence, they have been so rude I truly was at a loss.56Visto0likes0ComentariosHow is this company still in business?
Are the customer reps at T-Mobile in a competition to see who can be the rudest and least helpful overall to their clients? That is the only explanation I can fathom for the continued experience I've had with the company over these past three years. On the technical side, I do receive basically reliable phone service and I can live with the bill. While all my devices are eligible for upgrade, and I want to upgrade all of our devices; T-Mobile doesn't want to reach across the aisle with any enticing offers. They are beyond greedy and show no respect for long time loyal customers.162Visto1like1Comentario