Forum Discussion
1 week later and still can not use my phone
It has been almost a week since my phone was supposed to be ported over from spectrum to T-Mobile and T-Mobile was supposed to pay and switch from my old account to port my number over. At this point...
you pay the fees...TMO sends you a card with money on it to compensate for you paying off the former carrier. and you’ll need to contact TMO to see what the status is...the site is primarily peer to peer assistance..no one has account access.
