Forum Discussion
Android 12 Oxygen 12 updated for OnePlus 9 Pro has MAJOR BUGS & ISSUES!!!!!!
I recently received a new update for android 12 & oxygen 12 for my oneplus 9 pro. Now I have a list of bugs and issues happening. I have read a lot of the same complaints here on the forum and other sites from oneplus 9 pro/ t mobile users experiencing the same thing. Just to list a few…… screen brightness changes for no reason, operational and navigational lag, refresh rate (120) slows down periodically, finger print reader and face unlock will randomly stop working. What is the game plan for t mobile to send out fixes to an update I didn't need? This is ridiculous.
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
Oh I left the cover off so the curved glass could make scrolling attempts just zoom out instead, or go-back in the browser to previous tabs, or just do some random operation because 3 things are being touched. 😂
Some phone gears make so we could use the side for just one gimmick. But yeh, imagine scrolling without covering content costing 600 more, right? I seriously do not feel like this is an 800 dollar phone at all. It's not even as nice as my Sony Z1, Z3-5 all those phones felt better than this until tmo broke all their connectivity to sell sam-songs over priced stuff.
With laptop specs I expect apps to just run smoother and instantly. This isn't it. The 300 dollar LG I have runs smoother on wifi... It's a wreck innit?
I switched mine back to OnePlus 7T. Slightly smaller but now that it's unlocked bootloader wise, I can do whatever I want with it. Plus I always hated this stupid curved glass that does nothing once you put a screen protector.
T-Mo really dropped a ball on this one. I miss the good 'ol days when Sprint SERO was $30/month and upgrade was super cheap 😅
Same problems here with my 9pro.
Did the resets and it only fixes it for a while.
The safe mode, rollback, and disabling of features is not a fix. I wish the Sony phones, and LG and moto for that matter, were actually compatible with our network again. Tmo and sandsun are starting to look like a problem for choice and competition in the marketplace no? They change things too often and effectively break our 800 dollar equipment like it's no big deal. I don't like having to roll back or not get updates to my OS.
Jamesbp106 wrote:
C. 18 update has massive bugs with display. If I play hdr video it breaks my fingerprint, and puts display to 100% brightness can't change it, flickering, stuttering. Very scary to see almost looks like hardware issue but only appeared after update. This can't be good for the display!!
Yep.
I created my own thread but the only way I've found to fix this issue is wipe to factory default BUT you cannot enable fingerprint or any biometrics. Only pins.
So since I’ve had enough, I finally was able to figure out a way to get the unlock PIN to request OnePlus to send me the unlock code so I can just void the warranty (which is a joke anyway) and upload my own custom ROM.
C. 18 update has massive bugs with display. If I play hdr video it breaks my fingerprint, and puts display to 100% brightness can't change it, flickering, stuttering. Very scary to see almost looks like hardware issue but only appeared after update. This can't be good for the display!!
JustHereToGetHelp wrote:
Also having this issue. Phone will go to maximum brightness until I restart my phone, user input has no control. Phone will lag horribly and sometimes certain parts(or entirely, when trying to enter lock screen password [no fingerprint], which happens way more often) of the screen will turn black and user input is still received. When recording screen of these issues, it does not get registered when look at the videos again. It's horribly often. It often makes the phone unusable until I restart it.
Edit: Area for fingerprint is whited out. A pure white circle with no animation.
This is 100% the issues I have been experiencing as well. Unusable is accurate description 👌
they dont have any info until OP in this case gives it to them..and even then the only thing you’ll get info wise will be posted in here..
https://www.t-mobile.com/support/support/phones-tablets-devices/software-updates
and even that info will be bare minimum..no agents in here to acknodledge anything..or give out info pertaining to updates.
The plus side of factory reset is, it seems to run smoother other than utter incompetence by T-Mobile to acknowledge and give us any information on future updates.
I wrote a discussion earlier but you have to go without fingerprint and face lock/unlock unfortunately. This is AFTER wiping the phone to factory setting and it was still causing issues so once the biometrics were disabled and disabled most apps I don't use, things are back to normal for now. You'll just have to unlock with the pin pad if you want to keep your phone locked.
has anyone tried booting the phone into safe mode to see if things level out or not? and i cant remember if it was mentioned by anyone..but has anyone attempted a FR to see if it fixes the issues or if they continue?
