Forum Discussion
Android 12 Oxygen 12 updated for OnePlus 9 Pro has MAJOR BUGS & ISSUES!!!!!!
I recently received a new update for android 12 & oxygen 12 for my oneplus 9 pro. Now I have a list of bugs and issues happening. I have read a lot of the same complaints here on the forum and other sites from oneplus 9 pro/ t mobile users experiencing the same thing. Just to list a few…… screen brightness changes for no reason, operational and navigational lag, refresh rate (120) slows down periodically, finger print reader and face unlock will randomly stop working. What is the game plan for t mobile to send out fixes to an update I didn't need? This is ridiculous.
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
- fireguy_6364Modem Master
Google kicks updates to manufacturers..manufacturers mess with it to make them compatible with their devices..been this way since day one pretty much...carriers dont want anything to do with security patches because..
A-they cover the reception side of things..
B-they dont want to be the reason the security patch doesnt work
C-they’ll test them but anything ran into reception wise they’ll kick feedback to the manufacturer and then the wash/rinse/repeat fixing then testing then either giving the ok to kick it out or hold off and fix the remaining issues.
heck its the same for OS updates as well..the carrier will test them but the mass majority of any fixes or adjustments is on the manufacturers side. same goes for the other carriers...so figure each OEM must make a carrier variant for each carrier out there.
HTC has been gone in the wind however this still gives the run down that every manufacturer does when it comes to OS updates start to finish..
so when people are saying “ (insert carrier here) kicked out the update..why hasnt TMO? whelp...that carrier was able to finish theirs with less issues to fix before the TMO variant did..or vise versa..whomever gets a working variant first gets to kick it out first. if in this case OP kept running into issues with Verizons variants but things went semi smoothly for TMOs..then they’ll kick out TMOs first..
carriers will have things they want added in though..which is usually where said delays come in due to trying to make it compatible without screwing anything up.
i can say the issue yall were having was due to a compatibility issue between 12 and from what i was told one specific ability on the OP devices..im unable to say what said ability was however if this security patch actually fixed it then im wondering if they either turned said ability off to correct this or if they actually fixed it fixed it..
- dmv76Roaming Rookie
RogerW wrote:
dmv76 wrote:
I too had the issues with the fingerprint reader going out my One Plus 9 Pro 5G. According to a reddit post (dont have the link) the error is triggered by "Video motion enhancement" in the display settings being set to ON. So, if you watch a youtube video in landscape and lock the phone using power button it will glitch and render the fingerprint reader useless. Only a reboot clears up the problem.
So my solution was: Settings, Display & Brightness, Video motion enhancement, Select OFF” hope this helps. and yes as of 8/9/2022 i got Android update from Tmobile with July security update (LE2127_11_C.19), tested to see if they had fixed this fingerprint glitch, and it is NOT FIXED. --no telling when we are getting the next update.
I tried your recommendation and it's working as you experienced. It's a fair trade off not having video motion enhancement turned -off-, I agree that it could be a couple of os & security patch updates before that bug is fixed. Thanks for the advice.
no problem, glad I could help someone.
- fireguy_6364Modem Master
so OP confirmed today that theyre aware of the issues with both the fingerprint scanner and the auto brightness deal..there will be a MR kicked out in the near future to fix both of these..
funny part is they recommended the same deal yall already did as a work around with turning off the video motion enhancement and then restarting it lol.
day late and a dollar short there op lol.
scratch that..their only additional add on was after switching off the video motion enhancement they said to restart the phone….im guessing the restart refreshes all the connections and settings.
- Dark_RhinoRoaming Rookie
OTA Android security patch upgraded to September, 2022: LE2127_11_C.20
Have installed. Checking to see how my branded TMobile OnePlus 9 Pro functions at this point.
- RogerWRoaming Rookie
Dark Rhino wrote:
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
I got that new update LE2127_11_C.19 and breathed a sigh of relief..... Everything was working fine until I watched YouTube, then it broke again with the same issues.... I'm deducing that a bug triggers using YouTube rather it be the app itself or the video quality I have the app set at (best quality 1080p-1440) causes the aforementioned bugs surface again.... i.e. finger print reader goes blank and the screen flickers again ... It seems like there's going to be several os updates needed to fix this massive developer mess they've created. Additionally, Oppo owns one plus again, the user centric company is not so driven to give value and performance to it's users ...... Thoughts?
- Dark_RhinoRoaming Rookie
RogerW wrote:
Dark Rhino wrote:
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
I got that new update LE2127_11_C.19 and breathed a sigh of relief..... Everything was working fine until I watched YouTube, then it broke again with the same issues.... I'm deducing that a bug triggers using YouTube rather it be the app itself or the video quality I have the app set at (best quality 1080p-1440) causes the aforementioned bugs surface again.... i.e. finger print reader goes blank and the screen flickers again ... It seems like there's going to be several os updates needed to fix this massive developer mess they've created. Additionally, Oppo owns one plus again, the user centric company is not so driven to give value and performance to it's users ...... Thoughts?
I think you just broke my heart (I haven't tested YouTube yet and now I'm afraid)...lol
- RogerWRoaming Rookie
Dark Rhino wrote:
RogerW wrote:
Dark Rhino wrote:
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
I got that new update LE2127_11_C.19 and breathed a sigh of relief..... Everything was working fine until I watched YouTube, then it broke again with the same issues.... I'm deducing that a bug triggers using YouTube rather it be the app itself or the video quality I have the app set at (best quality 1080p-1440) causes the aforementioned bugs surface again.... i.e. finger print reader goes blank and the screen flickers again ... It seems like there's going to be several os updates needed to fix this massive developer mess they've created. Additionally, Oppo owns one plus again, the user centric company is not so driven to give value and performance to it's users ...... Thoughts?
I think you just broke my heart (I haven't tested YouTube yet and now I'm afraid)...lol
I haven't used YouTube since I replied to your post and I'm constantly testing my finger print reader and screen brightness.... It's stable at the moment 🤞
- christy0612Network Novice
I lost my phone icon & have no idea how to get it back 🤦🏻♀️🤷🏻♀️
- magenta6723572Transmission Trainee
Okay, at this point, I thought, this new update from few days ago cannot be any more disappointing so…
I WIPED again before I did any update. If YouTube is causing any issue, I would wipe it. It sucks but at this point I've done 4-5 factory reset and feel like it's the only way to really tell if it's still broken or not.
48 hours later, it's good so far. I use YouTube daily (I'm a YouTuber also like...so many lol). I did disable most Google products other than the Maps, Gmail, etc. I haven't had any issues yet. Though one thing I haven't loaded & configured is Tasker. It's such a pain either way and just shocked IT TOOK THIS LONG for T-Mo to get this update to be I'll just say somewhat stable as it's obviously isn't for everyone.
- fireguy_6364Modem Master
TMO has very little to do with updates..especially security patches..
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