Forum Discussion
Carrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
I bought 2 new iPhone SE (2nd gen) from Apple when the product was released. Then, I brough them to my T-mobile lines. Now, I am about to sell them so that I can start using new devices. In one of th...
Model number. The carrier unlocked version has a different model number than the Tmobile version.
I understand that they are both SE’s 2nd Gen but the clerk who sold them gave you the Tmobile version by mistake.
If each device would lock to the first SIM, why the other phone didn't have this lock? This story smells fishy.
I imagine that the 2 lines were activated by 2 technicians, and one did the right things, and the other made a mistake. For devices that owe T-mobile money, the lock should be applied. For devices that don't owe money, they should not be locked. What should be done in each case is up to the technician to follow the procedures. Anyway, I don't want to blame the technician for the mistake. We are human and mistakes can happen.
My desire is to remove the lock on my phone. The procedure is a bit too complicated as of now, it seems. I hope they will solve this problem and develop a good procedure so that other technicians can follow and other customers can avoid the troubles that I got today.
