Forum Discussion
i need to unlock a cell locked by t-mobile
good day Dear all, I bought an iphone xs max, but recently i have realized that is lock by operator (t-mobile). Can someone inform me an email address of t-mobile where i can send the imei of cell...
Paco_cadiz wrote:I can't not return the device to the seller. As I told you he is a private seller and i have no any contact details of him.
Anyway I can not understand how you can say that T-Mobile can’t not help me.
If there is no any debt pending, and time enough has run, T-MOBILE has no any right to keep a device locked. No any other company put any trouble to unlock a device if there is no restrictions as any debt pending or device in the black list.
You can check that the imei reported has no any restrictions.
So, pls. let me know the procedure to formally ask to T-MOBILE the unlock of such device.
T-mobile is the operator who has locked the device and so it’s the responsible to unlock (always taking into account that there is no any restriction by policy).
Awaiting your reply
thanks for your understanding
brgds.
Read the SIM Unlock Policy requirements I linked to earlier. There are multiple conditions you and your device do not meet.
