Forum Discussion
Moto G Pure unlock
I have bought my phone of someone in Australia which turned out to be locked by T-Mobile USA. I never knew it was locked especially to an American company. I have tried to unlock it and paid for it t...
You will need to send it to your sister since it needs to be activated on Tmobile towers. The quickest way is opening a prepaid plan with $100 in refills and using on Tmobile towers for 17 days.
Thank you for sharing the exact error message. The Unlock Terms and Conditions that @gramps28 linked above explain that there are some requirements that have to be met for a phone to be eligible for unlock. Any T-Mobile locked phone has to be used on the T-Mobile network for at least one day and at least 40 days had to have passed since that first use date. It seems like whoever purchased the phone from T-Mobile originally never used it on the T-Mobile network to make it eligible for that unlock. Since you are in Australia and don't have T-Mobile service, your best bet is going to be going back to the person you bought this phone from and getting your money back.
