Forum Discussion
Phone is being held hostage by T-Mobile
My phone, purchased from T-Mobile and paid in full is still LOCKED. It has been 11 days, and it will be two weeks after I have to wait another 3 days to pass. The phone is my property and T-Mobile wi...
My phone is an Android. It was finally unlocked TODAY, 12 days after the first tech I talked to tried to unlock it when I informed them we were leaving. Thanks to you all for your questions. Have a Happy Thanksgiving.
The account needs to be in good standing and there's other conditions like how many unlock codes that can be requested in a certain period of time.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
