Forum Discussion
Not unlocking 12 pro max
So I am a business customer and not only have I been waiting 3 months for my phone that has been paid off for over a year to be unlocked, TMobile has been arguing with me that my phone was not purcha...
The screen shot is the correct IMEI. Everything was explained multiple times and it was even explained to them by apple care during a 3 way call. A TMobile Rene lied to me and claimed they unlocked the phone. I was also informed that their policy is to not unlock the phones automatically, which is not there written policy on the website. So far all I got was the worse customer service, I feel like every customer support I spoke to wipes before the take a #2 because they are the least informed and no help, like tits on a bull.
