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CALEBMHLANGA's avatar
CALEBMHLANGA
Newbie Caller
Hace 2 años

NETWORK UNLOCK IPHONE 11 PRO

Hello T-Mobile community!

I need to know if it is possible to unlock an Iphone 11 Pro to work on a carrier in Botswana. to the best of my knowledge the previous owner was using T-Mobile. This is the info I have about this device:

 

 Model: Apple iPhone 11 Pro
IMEI: 353241101466715
IMEI 2: 353241101554239
Serial Number: C39ZHAYUN6XV
Proveedor: US T-Mobile(Sprint/MVNO) Locked Activation Policy
Next Tether Policy: 2136
Country: United States


 

  • Unfortunately, you do not meet the SIM Unlock Policy requirements.  You must be a T-Mobile USA customer and all of the SIM Unlock conditions must be met.  If you purchased it through something like Ebay.  See if you can return it for a refund.

  • i am not T-Mobile USA customer. I got the phone from a third party. I want to use it in Botswana, Africa.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Unfortunately, you do not meet the SIM Unlock Policy requirements.  You must be a T-Mobile USA customer and all of the SIM Unlock conditions must be met.  If you purchased it through something like Ebay.  See if you can return it for a refund.

  • i want to unlock my iphone 11 pro carrier 

    this one locked by usa sprint can you help me 

    model - iphone 11 pro

    imei - 35 323310 406645 1

     

  • syaoran's avatar
    syaoran
    Transmission Titan
    deeflop0786 wrote:

    i want to unlock my iphone 11 pro carrier 

    this one locked by usa sprint can you help me 

    model - iphone 11 pro

    imei - 35 323310 406645 1

     

    Are you a T-Mobile USA customer?  Does your account and device meet all of the SIM Unlock Policy requirements mentioned earlier in this thread?  If so, then follow the instructions at the link marked as the answer and follow the instructions.  If not.  Then there is nothing T-Mobile can do to SIM unlock your device and you should return it to the place or seller you purchased it from.

  • yes i fulfil your requirements i want to use this phone in united arab emirates please help me

  • syaoran's avatar
    syaoran
    Transmission Titan
    deeflop0786 wrote:

    yes i fulfil your requirements i want to use this phone in united arab emirates please help me

    Follow the instructions to verify your T-Mobile account with Customer Care or the T-Force Team so they can verify you meet the requirements so they can SIM unlock the device, but only once you have verified to them that you and your T-Mobile USA account meet all of the requirements.

    https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy