Forum Discussion
T-Mobile device unlocking SCAM!
My wife lost her phone on 12/15/2023. We received a replacement phone on 12/17/2023 and provisioned it that same day. I paid off my two phones IN PERSON on 12/23/2023. I have a paper receipt for t...
It’s an iPhone 13 mini.
T-Mobile confirms the device is paid for. They confirm I have no outstanding balance. They confirm the lost/replacement incident and the provisioning of the new phone.
I did contact customer support. They said they would contact the "backend team" and TRY to get this situation corrected. To paraphrase Yoda, "TRY es no SÍ”… So, this will never happen.
32 days from today is 1/27/2024. I had wanted the tumor known as T-Mobile excised from my life and be on my first course of anti-insanity chemo by then. This is just a SCAM to wring another couple of months bill out of me.
After two years of this BS, I should have expected something like this…
