Forum Discussion

  • Hello, T-Mobile customer representatives, I have Apple Iphone 11 user, used for t-mobile phone is locked. I want to use an unlocked as Turkey. If you unlock my device, I would appreciate your sim …

     

    And i am not a tmobile account or sim. Now I am at Türkiye. Pls help!! There phone are very expensive. :))

    IMEI: 35 291211 001172 3

    IMEI 2: 35 291211 017128 7

    Thanks. BAYRAM SEZGIN. 

  • autocolor's avatar
    autocolor
    Network Novice

    How long it takes to unlock an iPhone 14 Pro Max that has been paid off and has been in use for more than 40 days? I have been calling T-Mobile to get my phone unlocked for the last two weeks. I met all requirements to unlock my phone! Customer service only gives excuses for why my phone hasn't been unlocked. All the time the representatives are telling me that the case was escalated to their supervisor and that they will get back with me for the status. When I ask to speak with a supervisor, they put me in hold for more than 30 minutes (to gain time) and them come back with another excuse that the supervisor is with another costumer and will return my call. They never call!!!! What should I do at this point????

  • Zhouwei's avatar
    Zhouwei
    Network Novice

    您好,T-Mobile 客户代表,我有 Apple Iphone 14pm用户,用于 t-mobile 手机已锁定。我想使用解锁。如果您解锁我的设备,我将不胜感激您的 SIM 卡……

     

    我不是 tmobile 帐户或 SIM 卡。现在我在意大利。请帮忙!!那里的电话很贵。旅游短期解锁也可以。

    期待您的邮件

    IMEI 1:35 110979 915764 3

    IMEI 2: 35 110979 970283 6

    谢谢。周微

  • gramps28's avatar
    gramps28
    Router Royalty

    You must be a Tmobile USA customer to be eligible for an unlock code and Apple does not do temporary unlock codes like Android.

  • Zhouwei's avatar
    Zhouwei
    Network Novice

    因为手机是从中国购买的,在中国用卡贴就可以解除限制,但是我现在没有,没办法使用

  • gramps28's avatar
    gramps28
    Router Royalty

    If it's a Tmobile USA branded phone you would need to meet the requirements, no way around it.