Forum Discussion
2.4 ghz not showing
I've had Tmobile Internet for about 7 months now. I did not have this problem until yesterday. I moved my router to a new location to see if I could connect to devices in the basement - didn't work, ...
- Check router settings to ensure both 2.4 GHz and 5 GHz networks are active.
- Ensure the 2.4 GHz network SSID is visible (not hidden).
- Confirm your device supports the 2.4 GHz network.
- Try forgetting and reconnecting to the 2.4 GHz network on your devices.
- If all else fails, contact your internet service provider for assistance.
Similar story here.
A recent update (5G Gateway G4AR-1, now firmware v 1.00.09) broke 2.4Gz networks on my router.
They are no longer advertised, no matter what I do (rebooting, etc.).
No device can see it any longer.
Does anyone from T-Mobile look at these forums?
