Forum Discussion
changing 1 device from 5g to 2.4g
All my devices default to 5g. But my daughter's LED lights won't work with 5g. So I need to change just that device to 2.4g. Can't figure out how to do that without changing all the devices as well. Help. Thank you!
INSTRUCTIONS (T Life app)
Some devices, such as printers, have trouble connecting to the gateway’s default configuration.
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network. This second network is for devices that can’t connect to the default network.
Using the T Life app on your phone: Tap Connect (at the bottom). Tap Things (at the top). Tap your Gateway. Tap the magenta button Manage. Tap Network (at the top). Tap the magenta + Add Network.
You should now have an "Add new network" page. Under General details, Enter a new Wi-Fi network name (SSID) and a password. Under Advanced settings, change the Frequency Band to 2.4 GHz. Under WPA Version, change WPA Version to WPA/WPA2. The WPA Encryption Mode should automatically change to TKIP+AES. Tap Save at the bottom. Use this new network for your LED lights.
Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it. (The Hidden switch is in Advanced settings, below WPA Encryption Mode.)
INSTRUCTIONS (T Life app)
Some devices, such as printers, have trouble connecting to the gateway’s default configuration.
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network. This second network is for devices that can’t connect to the default network.
Using the T Life app on your phone: Tap Connect (at the bottom). Tap Things (at the top). Tap your Gateway. Tap the magenta button Manage. Tap Network (at the top). Tap the magenta + Add Network.
You should now have an "Add new network" page. Under General details, Enter a new Wi-Fi network name (SSID) and a password. Under Advanced settings, change the Frequency Band to 2.4 GHz. Under WPA Version, change WPA Version to WPA/WPA2. The WPA Encryption Mode should automatically change to TKIP+AES. Tap Save at the bottom. Use this new network for your LED lights.
Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it. (The Hidden switch is in Advanced settings, below WPA Encryption Mode.)
I suppose it's with an app on your phone. It should show a list of networks; just pick the new one that you created for it.
That’s great! Thank you!
so my next question is, once I set up this new network, how do I connect the LED lights to it?
