Forum Discussion
frequency band
I’ve had my gateway for a couple of months and suddenly haven’t been able to switch back to just 2.4 or just 5ghz , it’s just been stuck on automatic no matter how many times I try to change it.
You can add networks (SSIDs) with the T Life app.
I wrote these instructions for adding a dedicated 2.4 GHz network with lower security. You could also add a 5 GHz network with higher-level security.
T Life Instructions
Some devices, such as printers, have trouble connecting to the gateway’s default configuration.
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network. This second network is for devices that can’t connect to the default network.
Using the T Life app on your phone: Tap Connect (at the bottom). Tap Things (at the top). Tap your Gateway. Tap the magenta button Manage. Tap Network (at the top). Tap the magenta + Add Network.
You should now have an "Add new network" page. Under General details, Enter a new Wi-Fi network name (SSID) and a password. Under Advanced settings, change the Frequency Band to 2.4 GHz. Under WPA Version, change WPA Version to WPA/WPA2. The WPA Encryption Mode should automatically change to TKIP+AES. Tap Save at the bottom. Connect your device to this new network.
Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it. (The Hidden switch is in Advanced settings, below WPA Encryption Mode.)
