Forum Discussion
MESH EXTENDER
We are on our third mesh extender now. Each extender has worked for a few days but then reverts to a solid white light with no connectivity. The factory reset does nothing. Cycling power does noth...
@JDK292, Personally I use a Eero 6+ mesh wifi router. However, a few users point to setting up "extenders" with the T-life app: https://www.t-mobile.com/support/home-internet/app
From the T-Mobile website:
Can I still use my existing Wi-Fi router with a Mesh Wi-Fi system?
It depends on the specific Mesh Wi-Fi system you're using. Some systems require you to use their specific router, while others allow you to use your existing router or replace an existing router's Wi-Fi network. You should check the product specifications before purchasing a Mesh Wi-Fi system to see if your existing router is compatible.
With the T-Mobile 5G Home Internet Plus plan, the T-Mobile Wi-Fi Mesh Access Point is optimized for, and only compatible with, select T-Mobile 5G Gateways.
And a user made a suggestion about what to use: I use a Netgear EX2700 WiFi extender and can tell you it works perfectly with the T-Mobile Arcadyan KVD21 5G Gateway. It's inexpensive and works very well. It is much less expensive than many other solutions, and did I say that it works great?
So, it appears that you need to ensure you have a compatible extender.
