Forum Discussion
voice jitter and poor upload speeds
My sagescom 5g gateway has connection quality: Good / 3 bars ookla Speedtest shows: download 531Mbps and upload 12.4 Mbps In phone calls / video calls via computer, other party complains voice ...
@magenta2045032, with upload speeds of 500+ Mbps and download speeds of 12+ Mbps, it seems to me your gateway is located in a good spot. I have speeds of 50 Mbps up and 8 Mbps down and have no problem whatsoever on my computer with videocalls.
Is your computer connected to the gateway by Ethernet cable or by Wi-Fi?
If you post screenshots of your “Advance cellular metrics” (in the “More” tab) in your TMO HI app, maybe someone in the community will spot something and be able to help you more.
