Forum Discussion
unable receiving calls from China
My plan is to go with 5G Plus while I'm traveling in China. My phone is an iPhone 12 Pro. I can send and receive messages, and make calls to a US number. However, I can't receive calls from a US numb...
I had the same exact issue a few weeks ago. I could make outgoing calls, had data, but all incoming calls went directly to VM. TMO tried numerous things but it didn't resolve the issue. I could only receive calls when in airplane mode on WiFi as WiFi calling calls. It is a T-Mobile issue and they can't resolve it. China Mobile has great coverage. It wasn't a coverage issue. It's a T-Mobile provisioning issue and they couldn't resolve it. Since you are using an iPhone you can tell others with iPhones to FaceTime audio or video you, but I am confident T-Mobile won't be able to resolve it for you either. Super frustrating I'm sure.
