Forum Discussion

Vulcan1500's avatar
Vulcan1500
Network Novice
Hace 7 meses

Amazon Echo

I can't get my Amazon Echo device connected on my T-Mobile internet connection. Anyone fine a solution?

 

Amazon Echo
  • nc1037's avatar
    nc1037
    Hace 7 meses

    Have you followed Amazon’s help?

     

    Use the Alexa app to update the Wi-Fi settings for your Echo device. 

     
    1. Open the Alexa App .
    2. Seleccionar dispositivos .
    3. Selecciona tu dispositivo.
    4. Select Device Settings .
    5. Select Change next to Wi-Fi Network.
    6. You can then:
      • Connect to one of your previously connected Wi-Fi networks.
      • Forget a previously connected Wi-Fi network.
      • Select Join another Wi-Fi Network to change to a new one.

    If you don't see the Wi-Fi network you want to connect to, select Join another Wi-Fi Network(for hidden networks) and follow the instructions in the Alexa app.

    Nota: Echo devices connect to Wi-Fi networks that are used in most homes (Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard). Echo devices can't connect to ad-hoc (or peer-to-peer) networks.

  • nc1037's avatar
    nc1037
    Bandwidth Buddy
    Hace 7 meses

    Have you followed Amazon’s help?

     

    Use the Alexa app to update the Wi-Fi settings for your Echo device. 

     
    1. Open the Alexa App .
    2. Seleccionar dispositivos .
    3. Selecciona tu dispositivo.
    4. Select Device Settings .
    5. Select Change next to Wi-Fi Network.
    6. You can then:
      • Connect to one of your previously connected Wi-Fi networks.
      • Forget a previously connected Wi-Fi network.
      • Select Join another Wi-Fi Network to change to a new one.

    If you don't see the Wi-Fi network you want to connect to, select Join another Wi-Fi Network(for hidden networks) and follow the instructions in the Alexa app.

    Nota: Echo devices connect to Wi-Fi networks that are used in most homes (Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard). Echo devices can't connect to ad-hoc (or peer-to-peer) networks.