Forum Discussion
Home Internet - Port Forwarding not working
I received and configured my LTE Gateway, TM-RTL0102 about a week ago. It works almost perfectly. Speeds are solid, both up and down. Only problem is that port forwarding isn't working. I've got the virtual servers configured on the Gateway for my home security cameras and RDP to my office computer, but neither is working. Is this a feature that's not available yet? If not, I might have to hold up on using the service as it's definitely something I'd like to have working, especially the security cameras.
Sorry it is still not working for you 馃槬 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.
Still not working for me. I've got ports 8080-8080 forwarding to port 80 of my desktop PC's static IP address. And 4009-4009 forwarding to port 3389 of the same IP for remote desktop access. These worked perfectly fine using my Spectrum coax cable modem/router, but not working on the LTE Gateway.
Sorry it is still not working for you 馃槬 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.
I'll try calling one of these evenings when I'm home. Or this Weekend.
A fee other things I have noticed is when I change the internal IP address in the virtual server, it locks all entries in to whatever I entered last. Ie. 7 entries for xx.x.130 to the xbox and 1 entry x.131 for the switch ranges. The 7 entries will all lock to .131.
Additionally, port forwarding does seem to work if I only have the 7 xbox entries and no other device connected to the network. They seem to work, even if double nat'd.
Hola @aes
The folks over the phone are gonna know more about the service than I do personally and if they are saying that it is not going to work for what your needs, it may be best to hold off on our service 馃槬
@magenta10158371 - I posted the direct line to the home internet support folks above. Please give them a call for some advanced troubleshooting.
For those who have reported it working I am a little confused, what are you using for the public IP?
My current setup is that I am keeping my Century Link DSL and sharing both connections via a PFSense router. I map all incoming connections through the DSL side and set it up to prefer LTE for all outgoing connections. I was told that T-Mobile will be rolling out newer hardware to those who want it at some point. Hopefully that will connect to their 5G and that that will offer us public IPs. If not StarLink will hopefully offer service this year...
I noticed some of the posts are from a few months ago. Anyone know if Bridge mode is now available on the TM-RTL0102?
Talked to tech support for Home Internet last week. She was very forthright and appeared to be knowledgeable. This modem was put out quickly for the "trial" home Internet service. She stated that they've had a ton of feedback about the lack of bridge mode. She also confirmed that all the controls for port forwarding, virtual servers and DMZ were operative but not functional at all.
They are somewhat in a hold mode due to the Sprint acquisition. They plan to provide a high featured modem for the "5G" roll out but could not provide a time frame for that.
I've done extensive testing on the DMZ, virtual servers and Port Forwarding with not one scintilla of success. Now I know why.
One thing puzzles me is how Synology Quickconnect, Zoom, and Skype works w/o port forwarding, but it certainly does. Maybe well known protocols are passed through without our control.
