Forum Discussion
Home Internet Port Forwarding working in 2021?
I see a couple threads talking about port forwarding not working and I still can't seem to get mine working. Is anyone having any success with new hardware or contacting support?
I just got the LTE wifi gateway yesterday and do not see anyway to even setup port forwarding. I called support yesterday, was on hold for several hours, the "tech" who took my call didn't seem very knowledgeable at all. So, nothing was resolved.
I called again today, a message stated it would be approximately 2 hours and would I like a call back, so I said yes to set that up. 6 hours later, they call, and I am put on hold for 40 minutes, then the phone went quiet. I finally hung up.
Looking through the available settings, I don't see anywhere to setup port forwarding. There are very little options. It's as if it is setup for the most basic non-technical user, who they don't want touching anything. It's disappointing.
I'm guessing that we may need to get another router and connect the T-Mobile router to the wan port? Frustrating, because before signing up, I made my requirements clear and they assured me their service would allow them.
