Forum Discussion
How do I get to Voice Mail menu, need to change language to English
I read the T-Mobile instructions for accessing Voiice Mail [ hold 1} but when I key *, I do not get a menu only Spanish.
Oh no, that stinks! I would contact T-Force via Twitter or Facebook just send them a message. They will need to get into your account and update that. Unless you know someone that can speak Spanish it needs to be changed on the back end. Hope that helps!
Update!
When you call the system, press 4, that'll bring you to Opciones del buzón de mensajes.
Then, press 4 again and that'll take you to Opciones de reproducción.
Lastly, you'll press 7 to change the language to Español.
Prueba esto.
Thanks, but that's the same steps I've done - a million times. It doesn't work. I finally went back to the TMobile storefront and asked them fix it there - and even they had to call tech support to try and fix it. And, Tech Support struggled for over an hour to try to fix it. This is not an easy issue to fix. TMobile has some serious problems. I honestly regret making the change. My former carrier had their issues, too, but nothing like this. I wish I had just stayed where I was.
