Forum Discussion
how do i locate my other phone on my account
i need to locate the other phone thats on my account. how do i do that
Hola @sambo92! T-Mobile offers a service called FamilyWhere that can help you locate other lines on your family plan - it does have a fee associated (currently $9.99 monthly) and the other users will have to give permission on their phones to have their devices be located before the service will work.
If the other user is needing to locate their device because it's lost or stolen, then depending on the type of phone they have, they may be able to use a feature like Buscar mi iPhone, Administrador de dispositivos de Android, or if they've set it up and have premium features, LookOut Security to locate their equipment - but the login information would be unique to them.- Marissa
Dr Gozyngia wrote:If they’re an adult they should pay their own phone bill.
Unfortunately many adults need to join a family plan to save money and there's only one primary account holder who has access to everything on the account and can control what the other lines have access to the plan information.
