Forum Discussion
Timex Smartwatch won't turn o n
About family connect timex watch: the watch shut itself off. We charged it, but the charger light stays red. We have not been able to turn it on. When I check the app, it says the watch/phone is ...
Hi, and thanks for writing again. I was on the phone for quite some time
with T-Mobile support and we tried various things. A conclusion we came to
was that the charger was defective. It works sometimes it didn't others.
The signal light stays red all the time, even though when you check the
phone it has been charged most of the times. So we are hanging on till
stores open and til stores open and may request a new charger. Thanks again
for your help
I'm having the same problem with my son's watch we got him last month. It's been flaky from day 1, but now it won't turn on at all. It's been charging for about 30 hours now, and still has a red light on the charger. I've tried reseting it by holding down the power button for 15 seconds about a hundred times. I also tried turning it off in the app. All that did was change the status in the app. The watch still won't turn on.
I also tried a different USB cable and a different USB power adaptor. Same problem.
