Forum Discussion
Sync up drive wifi not working. I pick up the wifi signal on my iPhone and iPad but they won't connect to the internet. I restarted all the devices and still no luck, any help?
Oh no! I have a SyncUP Drive myself and I love it. I actually named my Wi-Fi "The BIG truck next to you" that way when someone is looking for Wi-Fi while driving they will look at me haha.
From what it sounds like, the device is connected to your vehicle and it's getting power as you are able to see the Wi-Fi but there is something going on with its permissions to access the T-Mobile network. Have you ever been able to use the Wi-Fi with this device or has it never worked? If it has never worked, you may want to Contáctanos so we can make sure everything is good to go on the account side.
No error. It shows connected. But when I try to get to email updates, facebook message or look something up on the web it never connects to get to those. So I turn off the wifi option. Which directs me to the T-Mobile network and connect right away. I love that I track my mileage as well as no when something is disturbing the truck or I have an error code with the truck itself. If we could get the wifi option working. Wow that would be so great.
