Forum Discussion
Unable to connect Chamberlain garage door opener via 5g internet
Working through multi vendor solution to enable MyQ app to successfully connect to Tmobile home internet. After long trouble shooting with Tmobile and Chamberlain, determined port 8883 is closed and the myq server connection requires an open 8883 port. Neither vendor is being responsive with a solution.
Keep opening those tickets!👌
I have spent hours on multiple calls to both T-Mobile and Chamberlain. Each points the finger at the other. No resolution yet! So frustrating to have a smart garage door opener that is not.
Have same problem; just wrote to Chamberlain.
IMO, the change has to come from Chamberlain to have the MyQ server listen to open ports. They will claim they use this port for security purposes. Hardwired connections like ATT might be secure enough to have the port open, not so much with 5G internet using the cellular network. I doubt T-Mobile will open the port (8883).
The more complaints Chamberlain gets, the more likely they might take action. Open a ticket with them. I pointed out to the Chamberlain support tech that this issue will only grow in frequency and just marking it as a known issue wont make it go away.
God you read my mind and issues please keep me posted if you get a resolution to this please! Just setup my new network tonight had all my TVs up and running in 20 minutes, spent 2 hours trouble shooting my opener and nothing!
