Whats link multiple msisdns mean

Did you find out what happened to your eifes phone? I have been going thru the same thing for over 1.5 years. No one will or could help me. I tried T'Mobile  the geek squad  Samsung, the Police and my internet provider. Somehow they turn my data off on my phone an have pretty much tsken over it remotely.  Its like everyone is so big n security. But won't do anything when something actually happens! I just am over it. All they say it reset to factory condition !!! That hasn't worked the first 500 times and I don't think it will. 

  I just wanted to know if you solved your problem and if so, fill me in