Forum Discussion

klassicdior's avatar
klassicdior
Newbie Caller
Hace 8 años

WHEN WILL TMOBILE UPDATE THEIR SETTINGS SO I CAN BE ON THE PHONE FOR MORE THAN 4 HOURS???

AT&T , Verizon etc .. actually know what "unlimited calls nd text are" this 4 hour limit is very "Limited". I just would like to know when a change is going to be made. It's annoying to be talking on the phone and have it hang up after 4 hourrs, and having to constantly call back. i understand when this was first implemented it was to prevent "ghost calls" but it's annoying and shouldnt be that hard to fix. Or that big of a problem smh.

And i already know responses such as "not that many people talk on the phone for more than 4 hours " or "just hang up and call again" but ... it is very inconvenient .

i Just feel like if its unlimited It should be, and i pay my bill every month like everyone else, so even if everyone doesnt talk on the phone for more than 4 hours. For us customers that do, i think there should be an option, cus i mean they literally update everything else. So Why not this??

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  • ¡Hola!

    I haven't heard of any plans to extend the call drop mark, but we can certainly pass the feedback along! 😊

    -Lauren

  • Incorrect. AT&T does not do this. I've been on calls for work with AT&T for 12-16 hours without being dropped. I've been dropped from 2 calls this week at the 4-hour mark since switching to T-Mobile.... I really don't want this to be a deal-breaker, but I guess we'll see.

  • tml1138's avatar
    tml1138
    Roaming Rookie

    The please feel free to run right over to AT&T and port out. You've been complaining about this for as far back as I can remember (going back to when I worked there). If they were going to change it by now they would have.

  • I guess you can only remember as far back as yesterday, then, because that's the first time I've said a word about it. I just posted in to T-Mobile this week.

  • Hey, does anybody know which companies doesn't have this 4 hour limit?? It's really inconvenient and I'm so tired of it. I feel like we should at least have an option to stay on the phone.